Privacy Policy

1. Data Controller

Lenda operates as the data controller and can be contacted at:

Email: [email protected]

2. Data Collection and Legal Basis

When you use our contact form, we collect and process the following personal data:

• Name
• Email address
• Message content

We process this data based on the following legal grounds:

• Your explicit consent, which you provide by checking the consent box when submitting the form
• Our legitimate interests in responding to your inquiries and providing our services

3. Purpose and Duration of Processing

We collect and process this information to:

• Respond to your inquiries
• Process equipment rental requests
• Provide customer support
• Improve our services

We retain your data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required or permitted by law.

4. Data Recipients and Transfers

Your data is stored securely in our Notion database and is only accessible to authorized Lenda personnel. We may share your data with the following categories of recipients:

• Our data processors (Notion) who assist in operating our service
• Law enforcement or other authorities where required by law
• We never sell or rent your data to third parties

Your data is processed within the European Economic Area (EEA). If any data transfer outside the EEA occurs, we ensure appropriate safeguards are in place through Standard Contractual Clauses.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate personal data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

6. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

7. Updates to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Significant changes will be notified to you directly where possible.